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wifi hotspot | how does it work?

The WiFi Hotspot will provide you with a WiFi connection for your phone, tablet, laptop and any other WiFi-enabled device.

There is no configuration needed. Just turn ON the Hotspot once you need service and connect your devices to the Hotspot by entering the password that shows on the back of the Hotspot.

You can use 500MB for each 24-hour period at 150Mbps, the highest speed available with the carriers. After this, service will be reduced to 256Kbps speed which allows for seamless messaging and emailing but patience would be required for browsing and navigating.

You can easily do so using the Hotspot’s interface.

You can recharge your phone, camera and other devices using the high-capacity battery of the Hotspot.

The battery will give about 15 hours of non-stop usage of the Hotspot.

HOW TO ORDER THE DEVICE

You can easily place your order online here.

The device will be shipped 4 business days before your departure so you will receive it 2 days before departure.

Yes as long as the device has not shipped. Once the device is shipped, no refund will be granted.

A return label will be provided, we greatly appreciate that our customers return the device 1-2 business days after their return.

You will be charged a fee of $175 if you fail to return the device.

TECHNICAL SUPPORT

The device has proven to be very reliable but issues can still happen. We strongly recommend that you first try to reset the device, this usually fixes most problems.

We have a 24/7/365 customer service team that can help you. Toll-free phone number and customer support email will be included with the WiFi Hotspot instructions.

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